F.A.Q.
★ FAQ ★
HOW LONG DOES SHIPPING TAKE?
ROMANIA: 1-2 days *business days
EUROPE: 4-8 *business days
USA: 7-10 *business days
*BUSINESS DAY* – one day from Monday to Friday excluding public holidays.
Note: Shipping times are estimates quoted by our courier company, so XNDROPS cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that XNDROPS will do our best to limit any inconveniences that may arise.
DOES XNDROPS OFFER FREE SHIPPING?
Free shipping in most countries on orders over €250.00
WHERE YOU CAN SHIP?
***For countries not listed here, non-priority economy shipping is used, not being able to track your package and transport takes between 15-30 working days.
List of countries where I can ship with tracking number + details:
***HD meaning Home Delivery
★ USA with US FedEx HD Economy (8-10 working days) - €33.00 EUR (over €300.00 it's free)
★ UK with Royal Mail 24 HD (4-8 working days) - €17.00 EUR (over €250.00 it's free)
★ Germany with DE Hermes HD (4-6 working days) - €14.00 EUR (over €250.00 it's free)
★ Netherlands with NL DHL HD (5-7 working days) - €16.00 EUR (over €250.00 it's free)
★ Belgium with Belgian Post HD (5-7 working days) - €16.00 EUR (over €250.00 it's free)
★ Austria with DPD (4-6 working days) - €14.00 EUR (over €250.00 it's free)
★ France with Colissimo (5-7 working days) - €16.00 EUR (over €250.00 it's free)
★ Switzerland with Swiss Post Priority (5-7 working days) - €26.00 EUR (over €275.00 it's free)
★ Sweden with SE Post Nord HD (6-8 working days) - €20.00 EUR (over €250.00 it's free)
★ Spain with ES MRW HD (5-7 working days) - €15.00 EUR (over €250.00 it's free)
★ Slovenia with SI DPD HD (4-6 working days) - €14.00 EUR (over €250.00 it's free)
★ Slovakia with SK Packeta Home HD (3-5 working days) - €14.00 EUR (over €250.00 it's free)
★ Portugal with PT MRW HD (5-7 working days) - €14.00 EUR (over €250.00 it's free)
★ Poland with PL Home Delivery (3-5 working days) - €15.00 EUR (over €250.00 it's free)
★ Luxembourg with LU DPD HD (5-7 working days) - €20.00 EUR (over €250.00 it's free)
★ Lithuania with LT Omniva HD (5-7 working days) - €14.00 EUR (over €250.00 it's free)
★ Latvia with LT Omniva HD (5-7 working days) - €14.00 EUR (over €250.00 it's free)
★ Italy with IT Bartolini HD (6-8 working days) - €16.00 EUR (over €250.00 it's free)
★ Ireland with IE Fastway HD (6-8 working days) - €16.00 EUR (over €250.00 it's free)
★ Israel with Fedex HD (10 working days) - €50.00 EUR (over €350.00 it's free)
★ Hungary with HU Home Delivery (1-3 working days) - €14.00 EUR (over €250.00 it's free)
★ Greece with GR ACS HD (3-5 working days) - €14.00 EUR (over €250.00 it's free)
★ Finland with Post Nord (6-8 working days) - €24.00 EUR (over €250.00 it's free)
★ Estonia with Omniva HD (5-7 working days) - €16.00 EUR (over €250.00 it's free)
★ Denmark with Post Nord (6-8 working days) - €16.00 EUR (over €250.00 it's free)
★ Czechia with CZ Packeta Home HD (3-5 working days) - €14.00 EUR (over €250.00 it's free)
★ Croatia with HR DPD HD (4-6 working days) - €14.00 EUR (over €250.00 it's free)
★ Bulgaria with BG Econt HD (3-4 working days) - €12.00 EUR (over €250.00 it's free)
★ Turkey with TR FedEx HD Economy (6-7 working days) - €40.00 EUR (over €300.00 it's free)
*PLEASE ENTER YOUR ADRESS/NAME IN THE LATIN ALPHABET (A-Z).
WE SHIP WORLDWIDE WITH PACKETA. THE TRACKING NUMBER WILL BE AVAILABLE FOR EACH ORDER, BUT ONLY AFTER THE PACKAGE ARRIVES AT THE POST OFFICE.
WHAT CURRENCY DO YOU ACCEPT?
WE ACCEPT ALL CURRENCIES.
WHAT PAYMENTS METHODS DO YOU ACCEPT?
PAYPAL / VISA / MASTERCARD / KLARNA (Flexible Pay in 3 instalments)
CAN I RETURN MY ORDER?
DEFINITELY, SEND US AN EMAIL AND MENTION THE ORDER NUMBER.
THE PACKAGE HAS TO BE SHIPPED BACK WITHIN 14 DAYS AFTER ARRIVAL.
WHERE IS XNDRops LOCATED?
EUROPE, ROMANIA, TIMISOARA - 300414